Notation based on the Act on Specified Commercial Transactions
Dealer
LDH JAPAN Inc.
〒153-0043
Zip code 153-0043 1-2-2 Higashiyama, Meguro-ku, Tokyo
Postage: Postage varies with countries and weight of the parcel. For details please refer to "Japan Post EMS Price List".
Customs: Custom duties vary with countries and regions. Customers need to bear the clearance fee/custom duties and other import duties by themselves. Please directly pay these charges to the delivery agent at the time of delivery. Shipping fee: 800yen ※The postage may be different about some products. Please be sure to check the shipping cost at the time of purchase.
Credit Card (VISA/MasterCard/AmericanExpress)
PayPal
We will inform you of the total amount of payment in the order confirmation email you get after you place an order. Be sure to check it.
The shipment may be delayed if there are too many orders within a specific period of time.
Information about the products you ordered and the products with shipment delays will be published on the product page.
We will inform you of the total amount of payment in the order confirmation email you get after you place an order.
Be sure to check it.
EMS
Generally, after you place an order, your products will be shipped within 7 working days
(except weekends and holidays).
*The shipment may be delayed if there are too many orders within a specific period of time.
*The shipment may be delayed
if there are too many orders within a specific period of time.
*Information about the products you ordered and the products
with shipment delays will be published on the product page.
Shipping costs vary from country to country, so please refer to the link below for more information.
[Customs duties, etc.] Varies by country or region, but if customs fees/ customs duties or other import taxes occur, you will be responsible. Please pay directly to the carrier at the time of delivery.
Please note that we do not accept cancellations, returns or exchanges of products.
However, if the product is defective, or if a product different from your order arrives, we will exchange it as soon as possible.
If there is no replacement product, i will refund the price of the product.
*We do not accept returns or exchanges in the following cases.
- Returned goods at the customer's convenience (size is not right, different from the image, wrong order, etc.)
- Products more than 8 days have passed since the arrival of the product
- Products used once
- Please understand that even if the member's withdrawal procedure is done after the product that dirt and scratches have occurred under the customer, the product which you purchased will not be canceled.
The products purchased in different orders cannot be shipped together. They will be shipped separately.
People under 20 years old need to make a purchase together with their guardians.
If there is a rejection of receipt due to customer's personal circumstances (long-term absence, incomplete address, etc.), your order will be deemed to be canceled.
Moreover, we will stop shipping your products to you even if we receive your order.
You can make inquiries by e-mail at any time.
We will answer your inquiries within 3 working days (except Sundays and holidays).