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      Notation based on the Act on Specified Commercial Transactions

      Dealer

      LDH JAPAN Inc.

      住 所

      〒153-0043

      Zip code 153-0043 1-2-2 Higashiyama, Meguro-ku, Tokyo

      Additional charges other than price of the goods

      Postage: Postage varies with countries and weight of the parcel. For details please refer to "Japan Post EMS Price List".

      Customs: Custom duties vary with countries and regions. Customers need to bear the clearance fee/custom duties and other import duties by themselves. Please directly pay these charges to the delivery agent at the time of delivery. Shipping fee: 800yen ※The postage may be different about some products. Please be sure to check the shipping cost at the time of purchase.

      How to order

      Credit Card (VISA/MasterCard/AmericanExpress)

      PayPal

      Payment Method

      We will inform you of the total amount of payment in the order confirmation email you get after you place an order. Be sure to check it.

      The shipment may be delayed if there are too many orders within a specific period of time.

      Information about the products you ordered and the products with shipment delays will be published on the product page.

      Payment limit

      We will inform you of the total amount of payment in the order confirmation email you get after you place an order.

      Be sure to check it.

      Delivery Method

      EMS

      About delivery

      Generally, after you place an order, your products will be shipped within 7 working days

      (except weekends and holidays).

      *The shipment may be delayed if there are too many orders within a specific period of time.

      *The shipment may be delayed

      if there are too many orders within a specific period of time.

      *Information about the products you ordered and the products

      with shipment delays will be published on the product page.

      About overseas shipment

      Shipping costs vary from country to country, so please refer to the link below for more information.

      Japan Post EMS Charges

      [Customs duties, etc.] Varies by country or region, but if customs fees/ customs duties or other import taxes occur, you will be responsible. Please pay directly to the carrier at the time of delivery.

      About returns and exchange of products

      Please note that we do not accept cancellations, returns or exchanges of products.

      However, if the product is defective, or if a product different from your order arrives, we will exchange it as soon as possible.

      If there is no replacement product, i will refund the price of the product.

      *We do not accept returns or exchanges in the following cases.

      - Returned goods at the customer's convenience (size is not right, different from the image, wrong order, etc.)

      - Products more than 8 days have passed since the arrival of the product

      - Products used once

      - Please understand that even if the member's withdrawal procedure is done after the product that dirt and scratches have occurred under the customer, the product which you purchased will not be canceled.

      About shipping products together

      The products purchased in different orders cannot be shipped together. They will be shipped separately.

      About purchases made by people under 20 years old

      People under 20 years old need to make a purchase together with their guardians.

      Long-term absence & Rejection of receipt

      If there is a rejection of receipt due to customer's personal circumstances (long-term absence, incomplete address, etc.), your order will be deemed to be canceled.

      Moreover, we will stop shipping your products to you even if we receive your order.

      E-mail inquiries

      You can make inquiries by e-mail at any time.

      We will answer your inquiries within 3 working days (except Sundays and holidays).

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