Can I cancel my order, return products, exchange products or change my order?
A.You cannot cancel your order, return your products, exchange your products or change your order after you placed it.
You cannot cancel your order, return your products, exchange your products or change your order in the following cases.
- Cancelation, return, exchange (in case of wrong size, product is different from what you expected, wrong order, etc.) or change in your order (amount change, color change, etc.) because of the customers' personal preferences
- More than 8 days have passed since the arrival of products.
- Products have been used.
However, if you receive defective products or products which are different from the ones you ordered, please contact customer center, and we will exchange the products for you as soon as possible.
If there is no product in stock for exchange, we will give you a refund in such case.
Please note that your order will not be canceled even if you cancel your membership after you make a purchase.